Question

• How to delete photos on a loss in MICA?
• How to delete photos from MICA mobile app?
• How can I delete a photo I accidentally uploaded?

Answer

If the photos have not been exported (and still only exist on the local version of the loss on your device). Note: if you are attempting to delete more than 50+ photos at one time, you may experience a timeout. If you do get a timeout, try deleting the photos in smaller batches. Follow these instructions based on the device you are using:

• iPad
  • Locate the loss in your MICA mobile app
  • Open the photos and tap the circle next to the photos to select them
  • Tap the icon in the top right to look at that menu, and choose "Delete Selected"
  • Re-export the job to MICA cloud
    
     
• iPhone
  • Locate the loss in your MICA mobile app
  • Tap "select" at the top right, then select the picture(s) you want to delete
  • Then tap the trash can icon at the bottom left to delete them
  • Re-export the job to MICA cloud
    
     
• Windows
  • Locate the loss in your MICA Windows app
  • Open the image and click the delete button
  • Re-export the job to MICA cloud

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