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“All custom pay rates for this user must be set up to save a timesheet“ error when creating a timesheet for an employee

Question

  • Error received when setting up timesheets in DASH 
  • "All custom pay rates for this user must be set up to save a timesheet" error



Answer

This error is caused by having one or more custom activity codes not completed for an employee.

 

You can fix this error by doing the following:

  1. Hover over Administration and click Employee
  2. Locate the employee's profile and click Edit (the employee whom you were receiving the error for in Timesheets)
  3. Scroll to the bottom of the edit profile page
  4. Click “Update Custom Activity Codes” 
  5. From there, find the custom activity code(s) that do not have Regular, Overtime, or Double time filled out for that employee.
  6. Once those get filled out, the error should not flag any longer when you add a timesheet for that employee.

 



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