Question
- How can I see which email recipients have opted out of emails from CRM (fka Luxor)?
Answer
- Log into your CRM (fka Luxor) environment
- Click on the Marketing module on the left-hand navigation menu
- Click "Target Lists" from the actions menu on the left-hand side
- Select the button to the left of the Target List name
- Click "Show List"
- You can see who has opted out by looking at the "Is Opt Out" column on the right-hand side. If it says "True" that means they have opted out of receiving emails.
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