Overview

You can now utilize Multi-Factor Authentication (MFA) when logging into your DASH application. MFA adds an extra layer of security to DASH by requiring users to verify their identity using a second method beyond their password. This helps protect sensitive data and user accounts from unauthorized access.

Logging In

See our job aid for a comprehensive walk through of the process.

Upon first log in after Multi-Factor Authentication is activated, you will be required to link your account with an authenticator app:

1. NOTE: MFA will need to be activated at the company, office, or user level before users will be prompted at log in. See this article for more info on how to activate MFA in DASH
2. Log into DASH as normal by entering your company ID, username, and password
   
3. You will be directed to the MFA setup page upon first log in (or after resetting MFA). Follow the steps outlined on the page in DASH to set up MFA. NOTE: The QR code in step one is for Google Authenticator, but you can use any authentication application (ex: Authy, Duo Mobile, PingOne, Google Authenticator, etc)
   
4. Once MFA is set up, you will only need to provide MFA verification every 30 days.

See this article on how you can reset MFA for your profile if needed

Questions? Contact Us!