Question

• How / where to I view the insurance carrier profiles that are active in MICA / Mitigate?
• Viewing FNOL programs
• How to see which insurance programs a company is signed up for

Answer

The My Franchise Manager Module is a token enabled tab within MICA that provides a quick way to locate the below information on your location as well as franchisee information (if applicable).

The My Franchise Manager Module also provides franchise leaders an overview for all the MICA franchise locations that have been assigned to that user in User Management.

Token for the Module

1. Navigate to the Home page in MICA.
2. Select Administrative Tasks.
3. Select User Management.
4. Search and locate the user you would like to grant the access to. Select View/Set Permissions.
5. Select the Tokens tab.
6. Scroll down to the My Franchise Module token and check the box to enable.
   

   
   

Accessing the My Franchise Manager Module

Once the token has been added to your profile, follow the steps below to access the module:

1. Open up MICA web in your browser
2. Navigate to Administrative Tasks
3. Select Franchise Info 
4. Select My Franchises
   
5. From here you can view the registered FNOL insurance carrier programs your company is signed up for

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