Issue

• Unable to find a job in DASH mobile app
• Job is showing in DASH but cannot be found on DASH mobile 

Solution

Check the following if you are having trouble locating a job in the DASH mobile app:

1. Is the job in a "Closed" status in DASH? If so, it will not be visible on the mobile app. 
2. Double-check for any spelling/typos when searching for the job number in the mobile app.
3. Make sure you have the latest version of the DASH mobile app installed.
4. Power cycle the phone (log out, uninstall, turn the phone off, turn the phone on, reinstall, and log back in).

Questions? Contact Us!