Issue

• Issues uploading photos in DASH  mobile app
• Problems adding photos to a job in DASH mobile

Solution

In order to upload photos to the DASH mobile app your mobile device will need to allow access to your camera as well as your camera roll:

iPhone:

1. Photos: go to Settings > Privacy > Photos. Locate the mobile app (DASH) and make sure to give it access to “All Photos”
2. Camera: go to Settings > Privacy > Camera. Locate the NGS mobile app mobile app (DASH) and make sure the toggle is turned on for camera access.
   
    

Android:

1. Select 'Settings > Apps > and locate the mobile app (DASH) on the device.
2. Select 'Permissions' in App info.
3. Allow access to 'Storage' and 'Camera'.

Questions? Contact Us!