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An Equipment Type is missing from list when adding new equipment

Question

  • I added a new Equipment Type but it is not showing as an option when I'm creating a new piece of equipment.
  • The Equipment Type is missing from the list when adding a new piece of Equipment to DASH 

 


Answer

Equipment Types can be added or edited under Administration > Company Settings > Equipment Type. However, when a new Equipment Type is added, it must also have a Secondary Equipment Type added to it. If an Equipment Type does not have a Secondary Equipment Type added, it will not show in the list when creating/adding a new piece of equipment to your DASH system.


You can add a Secondary Equipment Type by following the instructions below:

  1. In your DASH environment, hover over Administration and select Company Settings
  2. Select Equipment Type
  3. On the Equipment Type page, locate the Equipment Type that is not showing in your lists and click Add/View Secondary Equipment Type to the right of the name


  4. Click Add New Record on the Secondary Equipment Type page
  5. Fill out the required fields and save your changes
  6. Now, when adding a new piece of equipment, the Equipment Type should show as an option



 

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