Issue

• I have duplicate readings on a loss in Mitigate / MICA
• Multiple / extra readings on a loss in Mitigate / MICA
• Duplicate readings on MICA report

Solution

Sometimes duplicate readings are caused by:

• More than one person working on a job / loss
• Job is open on more than one device and is not exported after every change to the job

Duplicate readings can simply be deleted from MICA exchange/web: 

1. Log into the MICA website and navigate to the loss with duplicate readings
2. Click on the Mitigation tab > Quick Entry > Either Psychrometric/Moisture Readings tab
3. Find the reading and click on the Trash Can Icon to the far right.
4. Export the loss to save the changes
5. If you are using a report, regenerate the report after making the changes in the previous steps

Questions? Contact Us!