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"This job has been dispatched but the associated Xact Assignment has NOT been dispatched" warning

Issue

  • This error shows up when hovering over a warning sign under the Linked Assignment Information section of the job file. 
  • "This job has been dispatched but the associated Xact Assignment has not been dispatched" error on assignment in DASH


 

Solution

This error indicates that your dispatch center sent the Claim but the XactAnalysis assignment was not dispatched. You will need to contact your franchise's dispatch center and request that they dispatch the assignment.




Questions? Contact Us

Have questions or need assistance? Don't hesitate to reach out! You can contact us through Live Chat, email (support@nextgearsolutions.com) or phone at 866.769.7855.

 

 

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