Question

• How can I create a new loss in Mitigate mobile?
• How to create a new job in Mitigate

Answer

You can create a new loss from the Losses home screen on the Mitigate app. Follow along with this video for a more detailed walk through!

1. Click the "Losses" icon in the bottom navigation menu
2. Click the blue + plus symbol in the bottom right

Loss Information

The New Loss creation screen collects information that describes the project location, claim information, and property owner contact information. (NOTE: the only required field is Owner First Name).

1. “Use My Location” can be used to quickly fill the address information when you are on location at the time of creating the loss.“
2. "Front of Property” launches the camera and automatically tags your photo as "Front of Property" for the project.
3. After filling in the information, press the blue “>” button at the bottom right of the screen to move to the next step in building a new loss. 
4. If you prefer to jump directly into documenting the project, after filling in the Owner First Name field, you can skip the rest of the New Loss workflow by tapping "Save" in the top right corner of the screen or click ">>" to jump to the end. We recommend you do not skip this workflow however, since it is the fastest way to document the initial project information.

Initial Setup

The next screen screen presents any required forms for the project that must be filled in and completed, along with a field for capturing the initial outdoor atmospheric readings. 

1. Add any forms required
2. Input the outside temperature + relative humidity (RH)
   • "Use My location” can be used to quickly fill the outdoor atmospheric readings when you are on location at the time of creating a new project. These readings come from a service within 800 meters of your location.
3. Input the unaffected temperature + relative humidity (RH)
4. After filling in the information, press the blue “>” button at the bottom right of the screen to move to the next step in building a new loss.

Details of Loss

1. Capture the Structure Type, number of Levels, the Source of Loss and any information related to the Reported Description of Loss on this screen.
2. You can capture a note (a) and photos (b) that are then automatically tagged as ‘Source of Loss’ using the icons on this screen. If a note or image has been added, a green dot will appear on these icons.
3. Press the blue “>” button at the bottom right of the screen to move to the next step in building a new loss.

Drying Chambers, Rooms, & Equipment

The next section of the new Loss workflow will walk you through adding drying chambers, rooms, and equipment. See this article for next steps in the Create Loss workflow - adding the drying chambers.

Questions? Contact Us!