Question

• Where can I find the Service Level Agreements and the programs we are on with insurance companies?
• Where can I see which programs we are eligible to receive from our corporate dispatch center?
• Where can I see what suspensions we have for program work?

Answer

You can view your Service Level Agreements (SLAs), eligibility, suspensions within the Program Center. 

To access the Program Center:

1. Log into your DASH environment
2. Hover over More on the blue navigation ribbon
3. Click "Program Center"
4. NOTE: if you have multiple offices you will want to make sure the correct one is chose from the "Location" dropdown at the top of the Program Center page

Questions? Contact Us!