Question

• Photos are stuck in the Staged status on mobile app
• DASH mobile photos are stuck on Staged
• What does the Staged status mean when uploading photos?

Answer

When you see the "Staged" status in the photo albums this means the photos are prepped for upload, but not able to at that time for some reason. If using an Android, it could be that the phone is at capacity or battery is low. The photos will upload once what ever is preventing them from doing so is addressed. If the storage on the device is brought below 90% and the battery is above 10% then they will automatically sync to the cloud/web once uploaded. 

If they fail, the message would leave the staged category, in that case, you will need to log out and back into the app to re-initiate the sync for fully failed photos, but the upload and sync will happen automatically in the background.

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