Link to Job is blocked by 3rd Party

Modified on: Wed, 25 Mar, 2026 at 3:42 PM

Question

Trying to send a link to a job to a customer - but it is being blocked
"The claim/job is not available at this time and has been restricted by a third party" error when accessing Link to Job in DASH™
Link to Job cannot be opened

Answer

The Link to Job tool allows contractors to send a URL of job data. This link provides stakeholders, like property owners, with a transparent view of public photos, notes, and real-time milestones.

This error occurs because certain insurance carriers restrict the external sharing of claim data. When a job is part of a specific carrier program that has these privacy protocols in place, the carrier "locks" the link to prevent third-party access to the property owner's data.

Question

Answer

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