Issue

• Dispatch user doesn't see tasks
• Tasks are showing on the wrong day

Solution

If the user is logged in but says, "I don't see my tasks" or "My tasks are on the wrong day": 

• Phone Settings: Check if "Set Automatically" is turned ON for Date/Time in their phone settings. 
• Force Sync: Instruct them to pull down on the list view or Log Out/Log In to refresh the server connection. 

If issues persist, refer to the Dispatch escalation process here.