Issue

• Cannot access DA4 module in DASH™
• DASH Account 4 option is missing in DASH
• Where to find DASH Account 4 console

Solution

Follow these steps if you cannot locate the DASH Account 4 web console:

Locate the Console

DASH contains a web console located under the More tab. If the option does not appear, verify your security settings (see below).

Verify Security Rights

Ensure your user profile has the required permissions enabled:

1. Hover over Administration > click on Employee / Security Settings > Security (or Group Security)

   • Reach out to an administrator if you do not have access to securities

2. Select the Employee's name (or Role/Title) from dropdown in top right corner.

3. Expand More > enable  DASH Account.

Check Feature Activation

Contact your administrator to verify that your company has DASH Account 4 enabled for your environment.

Contact Support

If the module remains missing after verifying permissions and activation, contact the support team for further assistance.

Questions? Contact Us!