Overview

You can now utilize Multi-Factor Authentication (MFA) when logging into your franchise Administer application. MFA adds an extra layer of security to Administer by requiring users to verify their identity using a second method beyond their password. This helps protect sensitive data and user accounts from unauthorized access.

Logging In

See our job aid for a comprehensive walk through of the process.

Upon first log in after MFA is activated, you will be required to link your account with an authenticator app:

1. Log into Administer as normal by entering your username and password
   
2. You will be directed to the MFA setup page upon first log in (or after resetting MFA). Follow the steps outlined on the page in Administer to set up MFA. NOTE: The QR code in step one is for Google Authenticator, but you can use any authentication application (ex: Authy, Duo Mobile, PingOne, Google Authenticator, etc)
   
3. Once MFA is set up, you will only need to provide MFA verification every 30 days.

Questions? Contact Us!